Master Knowledge Base
The definitive guide and source of truth for the OtterScroll ecosystem.
Getting Started & Accounts
You can get started instantly on the web by using our Free Online Teleprompter, or by creating a free Web Studio account. Alternatively, you can download the OtterScroll app from the Apple App Store or Google Play Store.
No. You can use the Free Online Teleprompter on the web without an account. On the mobile app, you can use "Guest Mode" to record videos without signing in. However, creating a free account is strongly recommended because it allows you to save your scripts, sync them across your devices, and access advanced features like Auto-Captions.
Yes! OtterScroll operates on a freemium model. The free tier gives you access to the core teleprompter, basic AI script writing, up to 5 saved scripts, 1 custom folder, and HD video exports. Premium features—like 4K recording, unlimited scripts and folders, and Custom AI Personas—are unlocked with an OtterScroll Pro subscription.
The Free Online Teleprompter lets you paste a script and start reading immediately without creating an account. OtterScroll Studio (accessed by signing in) adds account-based script storage, cross-platform syncing, recording capabilities, AI Ghostwriter tools, and advanced creator features across Web, iOS, and Android.
Yes. OtterScroll is a true cross-platform ecosystem. You can type out your script comfortably on your Mac or PC using the Web Studio, and it will instantly sync to your iOS or Android app.
Yes. Any script you create or edit on the mobile app will be instantly available in your Web Studio.
Yes, as long as you are signed into the same OtterScroll account, your scripts will automatically sync across the Web, iOS, and Android platforms.
You can use the mobile app without signing in by selecting "Guest Mode." However, Guest Mode restricts many features. Creating a free account is strongly recommended because it allows you to sync scripts across devices, safely back up your data to the cloud, and access advanced AI features.
Voice Tracking (Smart Sync)
Smart Sync uses advanced AI to physically listen to your speech. It automatically scrolls the script at your exact speaking pace, eliminating the need for foot pedals or manual remote controls.
Yes. If you pause for a breath, the teleprompter pauses with you.
When you speed up your delivery, the voice-tracking engine speeds up the text to match your pace perfectly in real time.
Yes. If you ramble or go off-script, the teleprompter will simply wait for you. Once it hears you say the next recognizable word on the screen, it will instantly resume scrolling.
No. Smart Sync can run entirely on-device using native offline speech recognition packs, so an internet connection isn't required when the required language pack is available. If your device is missing the offline pack for your specific language, OtterScroll automatically falls back to the Cloud Voice Engine, which requires an internet connection.
OtterScroll's voice tracking supports 16 languages, including English, Spanish, French, German, Portuguese, Italian, Russian, Turkish, Indonesian, Vietnamese, Hindi, Bengali, Arabic, Japanese, Korean, and Chinese.
Yes. If you prefer not to use Smart Sync, you can manually adjust the scroll speed on both the web and mobile apps. The app will give you a live "Estimated Time Left" based on your chosen speed so you can hit exact time targets.
Recording, Camera & Devices
OtterScroll supports 720p HD, 1080p FHD, and 4K Ultra HD exports depending on your platform and tier.
Yes. In the Camera & Storage settings, you can choose a default recording resolution (720p, 1080p, or 4K for Pro users) to save time when starting a new session.
Free Web Studio: 720p or 1080p HD export with OtterScroll watermark, no ad required. Free Mobile App: 720p export with watermark, or 1080p export without watermark after watching a 30-second sponsor ad. OtterScroll Pro: 4K exports with no watermark and no ads across platforms.
Yes. On the mobile app, you can select between your front selfie camera or any available back cameras (including ultra-wide and telephoto) before you start recording.
Yes. You can turn on the device's flashlight before recording with the back cameras to improve your lighting. (Note: System limitations prevent toggling the flashlight or switching lenses during an active recording).
There is no hard limit within the app—you can record as long as your device has battery and storage space. For presentations over 10 minutes, OtterScroll includes Long Speech Mode, which is designed to keep voice tracking responsive during extended recordings.
Yes. OtterScroll Pro users can enable "Auto-Save to Gallery" in the settings, which automatically saves a copy of every recorded take directly to your device's native camera roll.
Because all videos are stored locally on your device for privacy, they can take up space over time. You can go to the App Settings and tap "Free Up Device Storage" to instantly delete all un-exported takes and clear the app's cache.
Yes! On the Web Studio, you can select your input device via the settings gear. On the mobile app, OtterScroll automatically detects connected external microphones (including Bluetooth headsets, USB-C receivers, and lavaliers) and allows you to select your preferred audio input directly from the teleprompter settings menu.
Yes. The mobile app supports full Bluetooth clicker mapping (Play/Pause, force scroll, speed up, speed down) for users who prefer manual speed controls over voice tracking.
Yes. You can run OtterScroll on your phone and cast it to an external monitor (or use Samsung DeX), or simply drag the Web Studio onto a secondary display.
Teleprompter Customization & AR Modes
Yes. On both Web and Mobile, you can adjust the text size and set a pre-roll countdown timer. The mobile app also includes advanced layout controls: you can adjust the box width, box height, background opacity (the text itself remains solid), and use vertical or horizontal snapping to position the script exactly where you want it.
Yes. The mobile app features Layout Presets. Tap and hold a preset button to save your layout. You get 3 preset slots for portrait mode and 3 for landscape mode. These presets are securely synced to your cloud account, so your preferences follow you across devices.
Yes! In the App Settings, you can switch the appearance between Dark, Light, and Sepia themes. Changing this setting updates the entire app's color scheme, including the background color of the teleprompter screen.
AR/HUD Mode provides a pure black background and allows you to select high-contrast neon text colors. This is specifically designed to work seamlessly with physical beam-splitter teleprompter rigs and AR smart glasses.
When using AR mode, you can activate Stealth Lock. This locks the screen so you cannot accidentally touch a button while presenting. You must hold the screen for 1 second to unlock it.
Yes. The mobile app features a dedicated Reading mode. You can mirror the text horizontally so it reflects perfectly onto a physical beam-splitter teleprompter glass. To flip the text vertically, simply rotate your physical device.
Yes. Pro users can toggle AI Vibes formatting and delivery cues directly on the teleprompter screen. This displays your visual cues (like bold, italic, or colorful text) while you read in both portrait and landscape mode, helping you nail your delivery.
Video Management (Studio Takes)
Immediately after recording on the mobile app, a thumbnail of your last take appears in the bottom left corner of the recording screen for quick review. Back on your script's main screen, a button will show the total number of takes you have recorded for that specific script over time.
On the main mobile app screen, tap the film icon to access "Studio Takes." This is your master video gallery where all your recordings are automatically grouped by script. You can favorite your best takes, view video metadata (like 4K, selfie camera, trimmed status, and duration), and delete individual takes you no longer need.
Web Studio & Zoom
The Web Studio is your browser-based digital writers' room. You can draft scripts, organize folders, record webcam videos, and use the floating teleprompter.
Yes. The Web Studio works natively in the browser on both Mac and Windows. (Google Chrome is highly recommended for optimal microphone latency). Additionally, Mac users with Apple Silicon can download the native iOS app directly from the Mac App Store.
The Web Studio includes a Picture-in-Picture (PiP) feature. This pops the teleprompter out into a borderless, translucent window that floats on top of all other applications on your computer.
Yes! By using the floating PiP window, you can position your script directly under your webcam while on a virtual call. Only you can see the text, ensuring you maintain perfect eye contact with your audience.
AI Features & Post-Production
The AI Ghostwriter is a built-in assistant that helps you write your scripts. It can automatically structure hooks, apply formatting, and highlight words to give you visual cues on how to deliver the line.
You can train the AI by giving it examples of your past scripts and describing your audience. The Ghostwriter will then learn your unique brand voice, slang, and pacing to generate future scripts that reflect your writing style, tone, and preferences.
SmartCut is an AI editing tool that analyzes your video transcript. It automatically detects and removes dead silence and filler words (like "um" and "uh"). Free users can tap to remove them manually, while Pro users can batch-delete all of them instantly with one click.
OtterScroll can generate automatically timed on-screen captions based on your recorded speech. You can apply "Dynamic Vibes" (like Hype, Authority, or Secret) in the editor to make specific words automatically pop, shake, or change colors in the final video.
After recording, the AI Social Bundle analyzes your video to suggest titles, post captions, and relevant hashtags. With one tap, you can copy the bundle and open TikTok, YouTube, or Instagram to post your content.
Privacy & Data
No. We do not upload any of your videos to our servers.
No, there is no cloud storage for your recorded video files. All video recordings are stored strictly locally on your device's internal storage.
Your scripts are stored offline on your device, and if you are online and signed into an account, they securely sync and back up to your cloud account.
If you choose to delete your account, your profile and all associated cloud data stored in Supabase, including your cloud-synced scripts and folders, are permanently deleted from our servers.
Troubleshooting & Support
First, make sure the correct "Script Language" is selected in the editor. The engine needs to know exactly what language you are speaking to track it correctly. Also, make sure you have granted the app or browser permission to use your microphone.
No. Changing the App Language in settings translates the app's buttons and menus. Offline voice tracking relies on your phone's native iOS or Android system language packs. If you are reading a script in a language that isn't currently downloaded to your phone's operating system, OtterScroll will seamlessly fall back to our Cloud Voice Engine to ensure voice tracking still works.
Ensure you are logged into the exact same account on both your mobile device and your computer. On the mobile app, you can perform a "pull-to-refresh" gesture on the main library screen to force a manual sync.
Check your browser settings (usually a lock icon in the URL bar) to ensure microphone permissions are set to "Allow" for otterscroll.com. We strongly recommend using Google Chrome for the best hardware compatibility.
Yes. If you need a refresher on how the studio controls work, you can go to App Settings and select "Restart Tour" or "Restore Tutorial Script" to replay the interactive walkthrough at any time.
You can permanently wipe your account and all associated cloud data by going to the App Settings and selecting "Delete Account". (Note: If you have an active Pro subscription, deleting your account does not stop billing. You must also cancel the subscription directly in your Apple App Store or Google Play Store settings to prevent future charges).
If you experience an issue, open the App Settings and tap "Contact Support." This automatically drafts an email to our team and pre-fills helpful diagnostic information—like your device model, OS version, app version, and User ID—so we can assist you much faster.